At Taste of Heaven, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect the information you provide when you use our Wholesale Platform. By accessing or using our wholesale website or services, you agree to the practices described in this policy.
1. Information We Collect
A. Information You Provide when you register for a wholesale account, place an order, or contact us, we may collect:
- Full name
- business name
- Business address
- Email address
- Phone number
- Tax ID or resale certificate
- Billing and shipping information
- Order history
B. Automatically Collected Information
We may collect limited technical data such as:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on our site
- Referral URLs
This helps us improve the user experience and detect security issues.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill wholesale orders
- Verify wholesale eligibility
- Communicate with you about orders, updates, and promotions
- Respond to inquiries and provide customer support
- Improve our services and website functionality
- Comply with legal and tax obligations
3. Sharing Your Information
We do not sell or rent your personal information. We only share information with third parties as necessary to:
- Process payments (e.g., payment processors like Stripe or PayPal)
- Ship products (e.g., carriers like UPS or USPS)
- Provide technical support or analytics (e.g., web hosting providers or analytics tools)
- All third-party partners are contractually required to safeguard your data.
4. Data Security
We implement industry-standard measures to protect your information, including encryption, access controls, and secure servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- Keep you logged in
- Save cart contents
- Analyze site traffic
- Personalize your experience
You can manage cookie preferences through your browser settings.
6. Your Rights and Choices
You may:
- Access or update your account information at any time
- Request deletion of your account (subject to legal record-keeping requirements)
- Opt out of promotional communications by clicking “unsubscribe” in our emails
7. Children’s Privacy
Our wholesale platform is intended for business use only and is not directed to individuals under the age of 18. We do not knowingly collect data from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of our wholesale platform constitutes your acceptance of any changes.
